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  1. Confirm whether the payment processed was successful by checking your transaction confirmation emailer.
  2. If your transction is successful, Please contact the customer support team of Sailani Tours N Travels Private limited by logging on to the merchant’s website and provide your merchant transaction ID along with PayUmoney Payment ID (available on your transaction email).
  3. If not, The amount will be auto refunded within 48 hrs. Kindly check your buyer dashboard to see the status of your refund. Refunds into bank usually take 3-5 business days from the date of refund (Excluding Saturdays, Sundays and Bank Holidays) to reflect in your bank account.Confirm whether the payment processed was successful by checking your transaction confirmation emailer.
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