Reunion Island & Mauritius

With

Sailani Tours N Travels

10 Night / 11 Days Group Departure

Date of Travel: 28.10.2026 to 07.11.2026                      

Places Covered

Reunion Island: A unique geopolitical anomaly and a fragment of the European Union in the heart of the Indian Ocean, Reunion Island serves as a high-functioning French Overseas Department where modern infrastructure meets a rugged, “intense” tropical landscape. Formed by a volcanic hotspot nearly three million years ago, the island’s dramatic verticality is defined by the Piton des Neiges and three UNESCO-listed volcanic calderas—Mafate, Cilaos, and Salazie—while the active Piton de la Fournaise ensures a narrative of constant geological renewal. This “Europe-meets-the-Tropics” destination offers profound resonance for the Indian traveler, as a third of the population shares an ancestral heritage rooted in the migrations from Goa, Tamil Nadu, and Gujarat, creating a vibrant cultural synthesis where Hindu Temples stand alongside French cathedrals. Operating on the Euro (€) and situated just 1.5 hours behind IST in the UTC +4 time zone, the island’s capital, Saint-Denis, serves as the gateway to a multicultural society where “Cari” gastronomy and festive traditions like Dipavali flourish. Reunion Island stands as the optimal frontier for rediscovering a shared Indian Ocean heritage within a sophisticated European framework.

Mauritius: The Sparkling Jewel of the Indian Ocean Mauritius is a vibrant island nation celebrated for its turquoise waters, white-sand beaches, and rich multicultural heritage. Visitors flock to the sacred Ganga Talao, a major Hindu pilgrimage site, and the unique Chamarel Seven Coloured Earth dunes. The island seamlessly combines luxury relaxation with adventure, featuring wildlife encounters at Casela Nature Park and world-class water sports in the crystal-clear lagoons of the East Coast.-

Day Wise Itinerary

28.10.2026 / Day 01: Arrival Saint Denis (L, D)

Arrival & City Stroll: Upon arrival in Saint Denis, proceed to your hotel for check-in.

The rest of the day is at leisure. You may stroll around Carré Cathédrale, a vibrant area in Saint-Denis, the capital city of Reunion Island. It is primarily known for its historic charm and local atmosphere, characterizing the city’s downtown dining scene. The area is situated close to the Barachois waterfront and functions as a key commercial hub. Tourists should visit to enjoy an evening stroll and experience the local, lively atmosphere firsthand. As it is a focal point for the Saint-Denis dining scene, it is conveniently located near several popular Indian restaurants featured in the itinerary. Visiting this site on Day 01 provides an opportunity for travelers to immediately engage with the island’s culture upon arrival.

Later proceed for Dinner in Indian Restaurant.

29.10.2026 / Day 02: Niagara Fall & Saint Denis Discover (B, D)

Niagara Fall: This breathtaking cascade plunges approximately 25 meters into a tranquil basin, surrounded by a verdant amphitheater of tropical flora. The sheer rock face, weathered by centuries of crystalline flow, creates a dramatic contrast against the lush greenery of the Sainte-Suzanne riverbank. During the rainy season, the falls transform into a thunderous veil of white water, casting a misty shroud over the surrounding landscape. Visitors should seek out this natural marvel to witness the raw power and serene beauty of Reunion’s volcanic hydrology in a relatively accessible setting. It provides an idyllic backdrop for photography enthusiasts looking to capture the island’s evocative and untamed spirit. Furthermore, the site offers a peaceful sanctuary for travelers to reconnect with nature and find a moment of quiet reflection away from the capital’s bustle.

Sainte Rose: Sainte Rose is a vibrant commune located on the eastern, windward coast of Reunion, a region defined by lush rainforests and dramatic cascades due to the moisture-laden trade winds. This coastal area is home to the famous “Route des Laves,” where the most accessible and active volcanic flows frequently reshape the shoreline. Its primary cultural landmark is the Church of Notre-Dame des Laves, a listed Historical Monument. Tourists must visit the church to witness its extraordinary survival, as a 1977 lava flow miraculously split and solidified around the structure, leaving it untouched. The visit provides a crucial, tangible lesson in the island’s geology, showcasing the raw power of the Piton de la Fournaise in a safe, dramatic setting. Exploring Sainte-Rose offers a profound

narrative of human faith and resilience set against the backdrop of one of the world’s most geologically dynamic coastlines.

Saint Denis Discover Tour: The Saint Denis Discover Tour is a curated, three-hour guided exploration of the capital’s rich colonial architecture and heritage. It expertly navigates the city’s vibrant, historic streets, revealing beautifully preserved façades and significant landmarks from the French colonial era. The experience delves into the compelling narratives behind the island’s unique cultural fusion, offering a detailed perspective on its European and tropical influences. Tourists should join this guided journey to immediately gain a deep contextual understanding of Reunion Island’s foundational history and architectural evolution. It provides a crucial window into the diverse historical influences that shaped Saint Denis, ensuring a level of cultural immersion beyond a simple stroll. This organized excursion is an effortless way for travelers to uncover hidden architectural gems and local secrets that would likely be missed when exploring independently.

30.10.2026 / Day 03: Salazie & Vanilla Fields (B, D)

Salazie Cirque: Salazie is renowned as the greenest and most accessible of Reunion’s three volcanic cirques, characterized by stunningly lush, vertical walls. It is famous for the majestic Voile de la Mariée (Bride’s Veil) waterfall, where countless ribbons of water cascade dramatically down the verdant cliffs. Located inland from Saint-Denis, Salazie offers a cooler, damp microclimate that supports dense rainforests and creates an emerald landscape. Travelers should visit to experience the picturesque charm of Hell-Bourg, which holds the unique distinction of being classified as one of the “Most Beautiful Villages in France”. The cirque allows for a refreshing transition from the coastal heat to the cool mountain air, providing a serene escape into nature. A trip here offers a chance to view the pinnacle of traditional Creole architecture set against the breathtaking backdrop of immense natural amphitheaters.

Maison Folio & Vanilla fields: Maison Folio is a meticulously preserved historic Creole villa that provides a window into the opulent domestic life of 19th-century island aristocracy. The estate is complemented by lush, heritage gardens and dedicated vanilla fields, serving as a tangible testament to Réunion’s rich colonial and agricultural past. This site is situated in the picturesque village of Hell-Bourg, showcasing the pinnacle of traditional architecture against a stunning mountain backdrop. Tourists should visit to wander through this living museum of Creole heritage, admiring the refined architecture and the beautiful, shaded landscape. The guided experience through the vanilla fields offers a rare educational chance to understand the meticulous cultivation and curing process of the world-renowned Bourbon vanilla bean. It is an essential cultural stop for those who appreciate history and provides a unique opportunity to purchase the island’s precious export directly from the source.

31.10.2026 / Day 04: Volcanic Helicopter Tour & Beaches (B, D)

Helicopter Tour: Embark on a spectacular 35-minute aerial odyssey to witness the island’s most dramatic geological masterpieces from above. This exhilarating flight provides an unparalleled perspective of the active volcano and the majestic Piton des Neiges, the highest peak in the Indian Ocean. Soar over the three UNESCO-listed volcanic cirques—Mafate, Cilaos, and Salazie—marveling at the sheer verticality and verdant amphitheaters that define Reunion’s “intense” landscape. This premier excursion offers a comprehensive view of the island’s rugged topography, providing an unforgettable encounter with the powerful natural forces that continue to shape this unique tropical frontier.

Etang Salé Les Bains Beach: Etang Salé Les Bains is a remarkable coastal stretch on Reunion Island’s southwest shore, distinguished by its unique volcanic sands that shimmer with deep charcoal and obsidian hues. This expansive shoreline is partially protected by a coral reef, creating a tranquil lagoon on one side while the open ocean surges against rugged basaltic rocks on the other. Fringed by a lush forest of filao trees, the beach offers a striking contrast between the dark terrain, the emerald canopy, and the brilliant turquoise of the Indian Ocean. Tourists should visit this site to witness the dramatic geological beauty of one of the few black sand beaches in the region, providing a rare and photogenic landscape. The shaded groves offer an ideal sanctuary for a leisurely picnic or a peaceful retreat from the tropical sun, immersing travelers in the island’s serene natural atmosphere. Furthermore, the combination of calm swimming areas and the evocative power of the surf makes it a compelling destination for those seeking both relaxation and a connection to the island’s intense volcanic heritage.

01.11.2026 / Day 05: Piton de la Fournaise & Lava Tunnels (B, D)

Volcano Tour: Piton de la Fournaise is one of the world’s most accessible and active shield volcanoes, defining Reunion Island’s dramatic volcanic landscape. This geological marvel is characterized by low-viscosity basaltic flows that constantly reshape the “Route des Laves” on the eastern coast. As one of the most closely monitored volcanoes globally, the site offers a constant window into the Earth’s ongoing formative process. Tourists should visit to embark on a guided tour and witness the raw power of nature, with the chance to see live lava flows or recently solidified fields. The exploration provides a core “Intense” adventure, offering an unparalleled view of the island’s spectacular, evolving topography.

This essential excursion ensures travelers experience the fundamental geological force that shaped the entire island.

Lava Tunnels: Lava Tunnels are unique underground lava tubes located in Saint-Philippe, which were formed by past eruptions of Piton de la Fournaise. These geological formations are a subterranean network of chambers and corridors left behind when lava flows cooled and solidified on the outside while remaining molten on the inside. This exceptional site provides a direct, tangible connection to the powerful and ongoing volcanic activity that shapes Reunion Island. Tourists should visit to experience a guided subterranean journey that offers a unique and unforgettable perspective on the island’s geology. The tours are an excellent complement to the Volcano Tour, allowing travelers to physically walk through the solidified path of ancient lava. It is a core adventure that provides a memorable contrast to the above-ground landscapes, revealing the hidden intensity of the volcanic environment.                                   

02.11.2026 / Day 06: Whale Watching – Arrival Mauritius (B, D)

Whale & Dolphin Tour: This spectacular marine excursion takes place off the warm, deep waters of Reunion’s coast, a prime migratory route for cetaceans. Travelers board a specialized vessel to search the ocean for resident pods of playful dolphins and the immense, awe-inspiring presence of passing humpback whales. The tour is an ethical, professionally guided journey focused on respectful observation, ensuring minimal disturbance to these majestic creatures in their sanctuary. Tourists should book this experience for the sheer thrill of witnessing the planet’s largest mammals breach and interact freely in their expansive ocean home. It offers unparalleled photographic opportunities to capture dolphins riding the bow waves or the dramatic sight of a whale’s tail disappearing beneath the surface at sunset. This morning trip provides a profound, soul-stirring connection to the vibrant, untamed marine biodiversity that complements Reunion Island’s volcanic terrestrial wonders.

Kelonia turtle sanctuary: Kelonia operates as a vital marine research and conservation center dedicated to the protection of sea turtles across the Indian Ocean. The facility, which occupies the site of a former turtle farm in Saint-Leu, provides an important lesson in the transition from exploitation to conservation. Visitors can observe various species of rescued Green, Hawksbill, and Olive Ridley turtles in large rehabilitation pools along Reunion’s west coast. Tourists should visit for a crucial educational encounter, gaining deep insight into the delicate lifecycle of these majestic creatures and Reunion Island’s commitment to marine conservation. The center highlights how biodiversity can drive a ‘green’ economy, providing modern travelers with a profound lesson in sustainable tourism. This engaging, family-friendly stop offers a perfect contrast to the morning’s exhilarating whale and dolphin tour, reinforcing the connection to the island’s vibrant marine life.

Transfer: You will be transferred to the airport for your flight across the Indian Ocean to Mauritius. Upon arrival in this vibrant island nation, proceed with your scheduled transfer to the hotel for check-in.

03.11.2026 / Day 07: West Coast – Adventure & Wildlife (B, D)

Casela Nature Park: Casela Nature Park is a 350-hectare wildlife sanctuary and adventure park that offers a unique mini-safari experience and animal interactions. It provides a spectrum of adventure tiers, including the Thrill Mountain ziplines and the Tulawaka Gold Coaster, alongside traditional safari bus tours to see zebras and white rhinos. The park functions as a critical facility for wildlife conservation and offers activities that cater to high-intensity adventure seekers. Tourists should visit Casela to engage in unique activities like the “Walking with Lions” experience, which is the park’s signature draw. The park serves as an excellent complement to the beach relaxation days, offering a powerful contrast of wildlife and high-energy thrills. Moreover, it is a key site for families and adventure travelers, providing diverse ways to experience Mauritius’s terrestrial biodiversity.

Flic en Flac Beach: Flic en Flac is one of the longest and most famous white-sand beaches on the west coast of Mauritius, stretching for several kilometers along the shimmering turquoise lagoon. The beach is protected by a magnificent coral reef system, creating an ideal and calm environment for swimming and snorkeling. Its name, derived from the Old Dutch phrase for “Free and Flat Land,” hints at its expansive, uncrowded nature and sheltered waters. Tourists should visit this site primarily to witness the spectacular, world-renowned sunsets over the Indian Ocean, as the western location provides unmatched evening views. The calm, shallow waters and fine, powdery sand make it a perfect location for families and for engaging in gentle water activities. Furthermore, Flic en Flac boasts a vibrant coastal strip lined with accessible local street food stalls and international dining options, offering a complete cultural and recreational experience.

    Casela Nature Park (Walking with Lions)

04.11.2026 / Day 08: South Mauritius – Volcanic Wonders & Nature (B, D)

Trou aux Cerfs: This dormant volcanic crater serves as a spectacular natural lookout, providing a comprehensive 360-degree panoramic vista of the island’s rugged mountain ranges and lush landscapes. Situated in Curepipe, the site offers travelers a unique opportunity to stand at the edge of a perfectly formed caldera, witnessing the geological silent power that once shaped the Mauritian terrain. Visitors should explore this site to gain an unparalleled geographic perspective of the central plateau, making it an essential stop for photography and environmental appreciation. The serene atmosphere and the sweeping views across the island provide a profound and tranquil beginning to any exploration of the island’s volcanic heritage.

Grand Bassin (Ganga Talao): Grand Bassin, or Ganga Talao, is the most important Hindu pilgrimage site outside of India, centered around a sacred crater lake. This spiritual landmark is dramatically marked by the 108-foot Mangal Mahadev statue of Lord Shiva, the tallest statue in Mauritius, and a similarly impressive statue of Durga Maa. The serene lake is believed to be spiritually linked to the holy Ganges River, holding deep cultural significance for the Indian diaspora. Tourists should visit this site to witness a profound spiritual and cultural apex of their journey, reflecting the island’s enduring Indian heritage. The imposing statues and the quiet reverence of the surrounding temples offer unparalleled photographic opportunities and a moment of genuine reflection. It provides a crucial window into the history of 19th-century indentured laborers who sought a tangible connection to their distant homeland.

Black River Gorges National Park: Spanning over 6,500 hectares, this park represents the largest protected forest in Mauritius and serves as a vital sanctuary for the island’s endemic biodiversity. The rugged terrain is characterized by dramatic ridges and deep, verdant canyons that provide a pristine habitat for rare avian species like the Pink Pigeon. Visitors should stop at the strategic viewpoints to witness sweeping, panoramic vistas of the island’s emerald interior and majestic cascades. The exploration of these lush highlands offers a profound connection to the untamed, prehistoric landscapes of Mauritius, providing a stark and beautiful contrast to the coastal lagoons. It is an essential destination for nature enthusiasts seeking to experience the ecological richness and tranquil intensity of the island’s native flora and fauna.

Chamarel Seven Coloured Earth: Chamarel Seven Coloured Earth is a unique geological site featuring sand dunes that naturally settle into seven distinct hues, including red, violet, and yellow. This striking phenomenon is the result of uneven cooling of volcanic rock, creating a marbled, otherworldly landscape protected within a dedicated geopark. The site is also home to the impressive Chamarel Waterfall, which is recognized as Mauritius’s highest single-drop cascade. Tourists should visit to witness this rare geological marvel, a captivating sight where the vibrant colors never seem to erode, even in heavy rain. The experience offers unparalleled photographic opportunities of the layered earth set against the backdrop of lush greenery and the dramatic waterfall. It is an essential stop for any traveler seeking to understand the powerful natural forces and diverse, unique beauty that defines the island of Mauritius.

Chamarel Seven Coloured Earth

05.11.2026 / Day 09: East Coast – Island Paradise (B, D)

Ile aux Cerfs: Ile aux Cerfs is known as the definitive leisure island of Mauritius, famed for its pristine beaches and crystalline turquoise lagoon. Accessible by a quick speedboat ride from the mainland, the island is a dedicated paradise for all-day relaxation and high-end water-based recreation. Its name translates to “Deer Island,” reflecting its history, but today it is entirely devoted to providing a world-class, uncrowded tropical escape. Tourists should visit to indulge in a wide array of activities, from tranquil snorkeling over vibrant coral reefs to thrilling sports like parasailing and undersea walking. The island is the ideal destination for a day of pure relaxation, offering spectacular white-sand beaches perfect for sunbathing or enjoying a beachside barbecue. A trip here is essential for experiencing the classic Mauritian island-hopping fantasy, providing an effortless and high-quality tropical experience. Travelers can indulge in an array of high-intensity aquatic recreations, including parasailing, snorkeling, and undersea walking, providing an exhilarating perspective of the lagoon’s vibrant marine biodiversity.
Note: Please be advised that all water sports are to be undertaken at the traveler’s own personal expense.

GRSE Waterfall: The Grand River South East (GRSE) Waterfall is a stunning natural landmark where Mauritius’s largest river dramatically spills over a rock face into a wide estuary. This cascade is uniquely positioned inland from the East Coast lagoon, creating a lush, tropical gorge that is only accessible by boat. The river’s powerful flow culminates at this point before mixing with the turquoise waters of the Indian Ocean. Tourists should visit this site for the exhilarating experience of a speedboat cruise deep into the heart of the surrounding jungle. The approach by water offers spectacular views of the cascade framed by dense, green vegetation, providing a perfect photo opportunity. Furthermore, the tranquil journey up the river provides a peaceful contrast to the high-energy water sports of nearby Ile aux Cerfs.

06.11.2026 / Day 10: North Mauritius – Heritage & City (B, D)

Aapravasi Ghat: Aapravasi Ghat is a UNESCO World Heritage site in Port Louis, preserving the 19th-century immigration depot where nearly half a million indentured laborers from India first arrived in Mauritius. This compact limestone structure served as the processing center for these workers, marking the start of the “Great Experiment” to replace slave labor on the island’s sugar plantations. The surviving remnants, notably the “sixteen emblematic steps,” stand as a poignant registry and memorial to the historical resilience of the Indian diaspora. Tourists, particularly those of Indian descent, should visit the site to connect with a profound sense of historical continuity and ancestral memory. The museum’s exhibits and the physical remnants offer a powerful and moving narrative of endurance, providing a crucial understanding of modern Mauritian culture. Located near the Caudan Waterfront, this UNESCO site serves as an essential cultural stop to reflect on the legacy of the indentured laborers who shaped the island’s identity.

Botanical Garden: Formally known as the Sir Seewoosagur Ramgoolam Botanical Garden, this site was established in 1770 by Pierre Poivre as a hub for the acclimatization of valuable spice plants. The garden features a famous pond of giant Amazonian water lilies, Victoria amazonica, which are notable for having leaves strong enough to support the weight of a small child. It is also home to rare botanical specimens like the Talipot Palm, which lives for decades before flowering only once in its lifetime and then dying. Tourists should visit to explore a primary site for understanding the intersection of European colonial history and tropical botanical science in the Indian Ocean. The garden offers unparalleled photographic opportunities, particularly of the massive, unique water lilies set within a lush, historically significant landscape. Furthermore, a stroll through these grounds provides a peaceful and educational experience, allowing travelers to encounter some of the world’s rarest tropical flora in a meticulously preserved setting.

Cap Malheureux: Notre-Dame Auxiliatrice Church, a picturesque landmark celebrated for its iconic, vibrant red roof and its stunning location against the turquoise lagoon backdrop. This site serves as a serene coastal sanctuary, offering travelers one of the most evocative and highly photogenic vistas in northern Mauritius. Tourists should visit to experience this peaceful architectural gem, which provides a tranquil moment of reflection while witnessing the dramatic contrast between the brilliant red shingles and the azure Indian Ocean. It is an essential stop for capturing the quintessential charm and historic beauty that defines the island’s northern shoreline.

Port Louis: Port Louis is the vibrant capital and main economic hub of Mauritius, defined by a historic blend of colonial architecture, bustling markets, and modern commercial centers. The Caudan Waterfront is a popular, modern esplanade known for its premium shopping, diverse dining options, and scenic harbor views. The nearby Central Market is a bustling hub for local crafts, spices, and authentic street food. Tourists should visit to experience the intersection of the island’s diverse cultural heritage and contemporary urban life. It offers unparalleled opportunities for high-quality shopping and for sampling the richness of Mauritian street food. Furthermore, its proximity to the UNESCO-listed Aapravasi Ghat makes it an essential stop for reflecting on the powerful history of the Indian diaspora.

07.11.2026 / Day 11: Departure (B)

Final Transfer: Enjoy a final breakfast before your transfer to the airport for your flight home.

Accommodation

Inclusions:

• Airfare
• Insurance (up to 65 yrs.)
• Visa
• Guided tours

●          Accommodation as mentioned above

●          Meal Plan: Daily Breakfast, Dinner

IMPORTANT NOTES

• There is no refund for any non-utilization of any
• Private Vehicle is available for POINT-TO-POINT SERVICES and is not on disposal
• TIPS are not included in the Holiday
• Optional Cost is not included in the Holiday
• Child with bed policy will be applicable for child under age of 12 Years
• Due to Safety and Health Restriction at hotels, Maximum 3 Person in Room
• Rights reserves to management to claim any additional expenses incurred due to delay or changes in schedules of train, airplane, bus, ship or any other services
• Tour Manager may amend itinerary if certain attractions, sights, monuments, museums, etc. are closed.
• Itinerary may amend, alter or withdraw any particular itinerary, departure or excursion rests entirely with the company. however, will remain unchanged.”
• Indian lunches and dinners and local meals are pre-set & a-la carte is not
• The company shall not accept any liability or responsibility for any damages, loss of baggage, loss, injury, accident, death, breakdown or irregularity on tour.

• The tour manager and driver will do their best to get you as close to the monuments as possible, because in some city’s coaches are restricted.
• Any damage caused to hotel rooms/coach during your stay, shall be borne by the concerned
• Jain Meal will not be served on Theme
• Some hotels require deposit of security money at the time of check-in which is returned at the time of check-out. Pax may be required to pay such security money.
• There are no refunds for any services e. meals, sightseeing, etc. not utilized on your tour.
• Once an air ticket is issued, date change penalty cost will be
• If a child under 12 sharing room with 1 adult, then the tour price of an adult on twin sharing basis will be applicable for Should the period of travel, or the number of participants, or the type of accommodation, or the type of transport or the duration of the trip, change the quote will be revised accordingly.

• If the tour does not operate due to ‘Force majeure’ e.g. cancellation of

flights, natural calamity, non-receipt of valid visa by any fellow group

member/s which results to fall of group MOS (minimum operating

strength) etc. or for any other reason, then cancellation charges levied

by airlines and other service charges will be borne by the passengers.

• In the event of cancellation of tour for whatsoever reasons, depending

upon the mode of credit received by the company from suppliers including

airlines, refund if any will be given either by way of credit note or payment

to your bank account. Refund will be processed within 60 days from the

date of proposed date of departure of the tour.

• In the event of any discrepancy in terms and conditions detailed in

booking form visa is this itinerary, terms mentioned here in above will

prevail.

• All disputes are subject to Kolkata
• Check with our Sales Officer for the applicable charges.
• Certain itineraries and activities offered are adventurous in nature and require a reasonable level of physical fitness. Participants may encounter

steep hiking, extended walking, or extreme weather conditions.                   By booking, the client acknowledges these physical demands and confirms they are in suitable health to participate safely.

• Participants are responsible for assessing their own capabilities; if

any activity or ride is deemed too difficult, the participant should opt not

to proceed for that particular activity/ attraction/ ride. The Company shall

not be held responsible for any contingencies or health-related incidents

arising from a participant’s choice to undertake these activities.

BOOKING TERMS

DEFINITION

• You / Client / Customer / Tour Participant: means the person/s in whose name and/or on whose behalf the booking is made and/or whose name is on the booking form and We / Company: means Sailani Tours N Travels Limited. Infant / Child: An ‘Infant’ means a person below the age of two years, and a ‘Child’ means a person from the age of two and below the age of twelve years. Independent Contractor: means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, and the like, railway, ferry, cruise, coach or any other person or organization selected by the Company to render services to the Tour Participant. Company’s tours are sold subject to the following Terms and Conditions, as well as how to book rules and the contract between the Company and the Tour participant shall be governed by the same. No person including the employee/s and the agent/s of the Company even in writing has the authority to alter, amend, modify or waive any stipulation, representation, term or condition set forth in this document. Also, assurance of any service or fac ility given by any employee/ agent of the Company, which is contrary to what is set forth in the brochure, price grid, and invoice, shall not be binding on the Company under any circumstance whatsoever. All tours are subject to laws, rules of RBI/GOI. Rights of admission to the tour reserved.

BROCHURE ACCURACY

•       We strive to make the contents of the brochure as accurate as possible and print it much ahead of actual travel period. It describes services/amenities that are available under normal circumstances. However, events, circumstances and factors beyond our control like traffic, bad weather, fairs, festivals, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing/re-scheduling of flights, rail or roadways, closure of / restricted entry at a place of sightseeing can affect the availability of services and necessitate change of routes/ itineraries. It may even necessitate stay in hotels in alternate city/ies or away from the one mentioned in the brochure. While every effort is made to maintain our services and follow the itinerary in the brochure, in few unavoidable instances we reserve the right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, Travel Plan, Sightseeing etc. Where we come to know of the changes/events sufficiently in advance we will notify you during booking or prior to departure. Otherwise, our tour manager or local representative will inform you of the changes on the spot and we solicit your full co-operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary/service change which we are constrained to make, will be entertained from the tour participant during or after the tour.

SCOPE OF ACTIVITY

• The company is a travel and holiday organizer. We do not own/control/operate any Airline, Cruise lines, Railways, Coach Company, Hotel or any other independent contractor or service provider in relation with services mentioned in this Though we select all the ingredients, independent contractors, service providers for your holiday with due care we cannot assume responsibility for delay, deficiency or default if any in the services of such independent contractors, service providers, their management or staff leading to any injury/death/loss/damage to property or any such eventuality which do not fall within the scope of our normal selection and inspection process whilst engaging them. We are al so not responsible for delay or deficiency in services of all independent contractors/service providers that may be borne out of any act or actions of co-traveler, co-tour participant which may result in tour participant not availing some or all services on the tour as per brochure.

HOTEL

• Hotels selected for each tour is set out in the brochure. As you will be outdoors most of the time sightseeing, we select hotels which are comfortable whilst keeping cost down. Most hotel rooms have private bath or shower. We take extra care to select hotel locations in either the city Centre or away from it depending on the tour journey. Hotels do not have air conditioner or fan due to favorable weather condition. As hotel rooms are smaller, we recommend maximum 3 persons in a room for your own Triple rooms are usually no larger than twin rooms, and the third bed is often a rollaway cot put in a twin-bedded room for the night.

   CHILD ACCOMMODATION (UNDER 12 YRS)

• It is expressly stated and it be understood that any child below 12 years paying the special ‘without bed’ rate will not be provided bed in the hotel under any In case the tour participant on his own makes a change in rooming while on tour the company will not be bound to refund or pay compensation towards such change/s. If any such change in rooming by the tour participant attracts additional charge, he/she shall be bound to directly pay the same directly to the hotel concerned.

MEALS

• Breakfast / lunch / dinner wherever provided on tour is on pre-set The meal type is clearly indicated in the brochure. Unlike an airline, we cannot process request for special meal or specific diet. However, if tour participant intimates this while booking and if it is feasible, we will try to provide them. We however, reserve our right to change the meal arrangement where circumstances compel us to do so. Where meal/s are missed by tour participant at his/her own will or due to late/non arrival at announced meal timing no compensation for such missed meal/s is claimable.

COACH/SEATING

• We use air conditioned / air cooled luxury coaches. We have found it fair to operate daily seat rotation on board our coach, so no seat numbers are allocated. Toilet stops are arranged for the journey at appropriate intervals. The coaches may be equipped with a washroom which is strictly for emergency use only, and is not a substitute for

using the facilities at regular rest stops / frequent comfort stops.The emergency washroom facility must not be used while the coach is in motion. No food and drink, including alcoholic beverages, may be consumed on the vehicle.

If you are carrying any high value items on the coach, we advise you not to leave them behind when you leave the coach and we will not be responsible or liable in case of theft or robbery of the said items from the coach. All baggage and personal effects are at all times and in all circumstances your sole responsibility. No claim whatsoever will be entertained for the same under any circumstances.

BAGGAGE

• Tour Participants traveling by air will be subject to the airline restrictions/limitation on baggage weight/size/pieces. It is currently 20 kg per person on Economy Class for all destinations except on flights to USA and Canada where a person is permitted to carry 2 pieces of checked-in baggage and one hand bag. All baggage and personal effects are at all times and in all circumstances the responsibility of the Tour Participant and company shall not be liable for their loss by airline/cruise/coach or any other carrier whilst on the Tour participants are advised to carry valuables on their person at all times. Wherever Safe Deposit Lockers are available you are advised to avail this facility in safeguarding valuables. In hotels/locations without this facility you should take all the necessary precaution in protecting your valuables. Company

or any of the carriers used or its representative/s will not be re sponsible for loss of valuables or for making good such loss. TIPPING Tipping is customary in all parts of the world for services rendered. Your tour manager / briefing sheet will guide you in this regard.

HEALTH AND INSURANCE

• Tour Participant is bound to inform the Company during booking of the tour if he/she has a medical condition that may affect his/her ability to enjoy and pursue the tour arrangements fully as per the itinerary mentioned in the brochure. The Company reserves the right where ever warranted to insist on medical fitness certifi cate any time prior to It is highly recommended that the Tour Participants acquire adequate insurance cover to secure their life, health and property as may be advised by your insurance agent to cover any eventualities associated with your overseas travel including health, accidental injury, loss, liability and the like depending on your assessment of your risk potential. It may be noted that the Tour Cost does not include the Insurance Premium and that the Tour Participants are advised to discuss your insurance needs directly with your insurance agent before proceeding on the tour and at your own cost procure such cover as may be advised. Please note, Insurance is the subject matter of solicitation, please read the terms and conditions of the insurance document carefully before finalizing your desired insurance cover.

  VISA

• We are providing assistance for VISA Application and Submission and the Embassy have undisputable authority to grant or refuse e the The Company shall not be held responsible in case VISA is not granted. In case of VISA refusal, expenses incurred for VISA Application including all associated charges shall be borne by the pax and it shall be over and above Cancellation Charges stated hereinabove.

MINIMUM PARTICIPATION

•       Tours specified in the Brochure are subject to minimum participation of paying Participants. If the participation is below the mini mum prescribed, the Company reserves the right to amend, amalgamate, alter, vary, or cancel a Tour without incurring any liability to pay any compensation. If company decides to operate the tour with participation below the minimum stipulated the Company reserves the right to collect additional pro-rata amount.

AMENDMENTS

• In the event of company exercising its right to amend/alter any tour/holiday advertised in brochure subsequent to booking of the same by the tour participant, such tour participant shall have the option either to
• Continue with the tour or holiday as amended or altered or Accept any alternate tour or holiday which the company may offer.
• In either case company will not be liable to refund or compensate the tour participant for any consequential loss, damage or additional cost. In the event that the company is unable to conduct a particular tour for whatever reason and the tour participant is not exercising any of the above two options then it shall at its own discretion refund
• whatever amount collected towards the total cost of the tour without any interest after deducting actual expenses incurred on retention charges of the overseas suppliers. The tour participant will not be entitled to raise any grievance thereafter in respect of the same.

ITINERARY CHANGE

• We may often operate more than one coach per departure date. For the comfort and convenience of our tour participants we may reverse the direction or slightly amend the itinerary which will be advised either at the start of the tour or on tour. In the event any tour participant misses part / whole of the sightseeing tour or any such tour due to delay / indisposition or any other reason whatsoever on his part, then he will not be entitled to claim any

CONDITIONS OF TRAVEL

• The Tour Participant will have to strictly follow the Tour Program and return to India as per the validity of the air ticket. Those Tour Participants not travelling with the group throughout the Tour shall under no circumstances be entitled to any refund. It shall be noted that for all purposes, it shall be the responsibility of the Tour Participant to reach the place of commencement of the Tour and register with the representative of the company at the appointed place, date and time. The Company is not responsible or liable if the Tour Participant does not reach the place of commencement of the Tour on time or if prior to his departure he loses his travel documents and / or baggage. In such a case, his booking will l be treated as cancellation as in NO SHOW. Tour Participant shall not behave in a manner which may cause distress or annoyance to co-tour participants or co- travelers or which may endanger or damage property of the company, co-tour participants, co-travelers or any other/s. Each of the booking conditions shall be severable from the other and if any provision be invalid, illegal or unenforceable the remaining provisions shall nevertheless have full force and effect.

TOUR PRICE

• The prices quoted in the brochure are calculated based on rates prevailing at the time of printing the brochure. The Company reserves the right to amend before the date of departure any tour price published in the brochure and accordingly recover applicable surcharges to make up for foreign currency fluctuations, changes in the various cross rate of exchange, fuel costs, interest rate on holiday All such increases in price must be paid for in full before departure by the Tour Participant.

REGISTRATION

• Tour Participant is supplied the tour brochure narrating the tour details. The tour participant or his Travel agent by signing the booking form accepts the booking conditions mentioned overleaf and the contents under ‘How to book’ section, not only on his behalf but on behalf of the all the tour participants mentioned in the booking In cases where only travel agent signs the booking form for and on behalf of the tour participant/s it shall be deemed to have been signed under due authority of the tour participant/s mentioned in the form. In cases where tour participants belong to more than one family under one form it shall be signed by head of each family. Signing of the booking form and payment receipt issued for payment made towards part consideration of the tour shall be a legally binding contract between the parties. The signing of the booking form shall mean acceptance by the tour participant in totality of the terms and conditions contained herein. The company reserves the right to decline to book any person/s as tour participant/s for any tour without assigning any reason whatsoever. There is no contract between the company and the tour participant until the Company has received the specified non- refundable interest free booking amount. The full payment must be received in accordance with the procedure laid down in the brochure in the “How to book” Section. If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure. Any payment made to the Tour participant’s travel agent by the tour participant would not constitute payment to the Company until the same is remitted to the account of the Company. The Company reserves the right at any time and/or for any reason whatsoever to a) Terminate the contract after acceptance of booking amount but prior to the commencement of tour. In the event, the Company terminates the contract; it may refund the booking amount to the tour participant without payment of any interest thereon after deducting actual expenses incurred on the booking like retention charges of overseas suppliers. b) Amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an independent contractor of similar class if it is deemed advisable or necessary. In either case, the company shall not be liable towards any consequential damage, loss or extra cost suffered by the tour participant or to pay any compensation to tour participant. It is hereby declared that the immunities provided under this contract shall be available to the Company’s Managers, including Tour Managers, Employees, Servants and Agents but not to the Independent Contractors selected by the Company.

FORFEITURE OF BOOKING AMOUNT

• The Company shall be within its rights to forfeit the non-refundable interest free booking amount paid by tour participant along with the completed booking form for confirmation of the seat(s) on the booked tour and also to recover scale of cancellation charges set out in the ‘How To Book’ section of the brochure a) In the event the tour participant either cancels the booking or fails to adhere to the tour payment schedule set-out in the documentation check list handed over to the Tour Participant after booking b) In the event his/her visa of any country(ies) is not granted or c) In the event tour participant is unable to travel on the tour booked due to any reason whatsoever, including medical Forfeiture of booking amount will also be governed by the rules of “secure your booking amount” scheme.

REFUND

The company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour due to Force Majeure or Vis Majeure. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. and the decision of the company on the quantum of refund shall be final and binding on the tour participants. In case the company exercises its discretion to alter, amend or cancel any tour advertised in the Brochure and the Tour Participant who has registered for such tour exercising the option to continue with the tour as altered or amended, or to accept any alternate tour which the company may offer, the company shall not be liable for any compensation, damage, additional expense or consequential loss suffered by him/her or to pay any amount as refund to the Tour Participant. Even in case of a Tour for which the payment was made in Foreign Currency if any, with or without part payment in Indian Rupees the said refund shall be made only in Indian Rupees at prevailing rate on date of refund as per existing Rules and Regulations. Refund (if any) for amendments and/or cancellation will be paid directly by cheque to Tour Participants by the company. It would take 45 days to process refund and 60 days if tickets are already issued. There shall be no refund if the Tour Participant fails to join the Group at the commencement of the Tour, or joins the Group late or leaves the Group before culmination of the Tour. If the Tour Participant along with his family is compelled to discontinue the tour due to any reason such as illness, death, loss of passport, no claim shall be entertained for refund of unutilized services. There shall be no refund if the Tour Participants does not or cannot utilize any service included in cost of tour like meals, rooms, excursions, etc. nor can any refund be made for lost, mislaid or destroyed travel tickets or vouchers.

CANCELLATION

• As we book services in advance and are bound to honor the payment commitments to service providers, cancellation of services earmarked for a particular departure result in the Company losing money depending upon the time of communication of cancellation to the supplier. Therefore, any cancellation of tour booking by tour participant will attract cancellation charges as specified by the In the event of the tour participant cancelling a third-party tour/services booked through the company, the Terms and Conditions of such other Tour Operator, including their payment schedule, cancellation; refund etc. shall be applicable, in addition to company’s cancellation rules. Tour participant should intimate in writing citing reason for cancellation. If the Booking Form has been signed by one or more persons for themselves and for others mentioned in the form, communication signed by such signatories would be treated as valid communication for cancellation of all such persons mentioned in the form. The computation of the period of notice of cancellation shall commence only from the time the written request reached the Company at its sales outlet during office hours.

LIABILITY

• Company shall under no circumstance whatsoever be liable to the tour participant or his co-traveler for:
• Personal injury, sickness, accident, loss, death, delay, discomfort, increased expense, consequential loss and/or damage on account of theft howsoever
• Temporary or permanent loss/damage to baggage/personal effects howsoever In this condition the expression “howsoever caused” includes willful negligence on the part of any person.
• Loss of baggage by the Airline/Cruise line/Surface
• Failure on the part of airline to accommodate tour participant/s despite having confirmed
• Airline not allowing tour participant to board the flight for reasons beyond the control of the
• Damage or loss caused due to reasons beyond the control of the company(Force Majeure Vis Major). No liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday, excursion facility shall exceed the total amount paid or agreed to be paid for the same and shall in no case include any consequential loss or additional expense whatsoever.

COMPLAINTS

• If the tour participant has any complaint in respect of services of any independent contractor, he/she shall immediately noti fy the same in writing to the independent contractor and hand over copy thereof to the Tour Manager in order to enable the Company to take up the matter with the independent contractor. Any claim or complaint by the tour participant must be notified to the Company in writing within 28 days of the end of the Tour. No complaint or claim notified after this period will be entertained and the Company shall not incur anyliability in respect thereof.

JURISDICTION

• For all claims, disputes of whatsoever nature relating to the tours

marketed / coordinated by Sailani Tours N Travels Limited. the

courts, forums and tribunals in Kolkata alone shall have exclusive

jurisdiction.

For all claims, disputes of whatsoever nature relating to the tours marketed / coordinated by Sailani Tours N Travels Limited. the courts, forums and tribunals in Kolkata alone shall have exclusive jurisdiction.

• How to book your holiday WHERE TO

• Your own trusted Sailani’s General Sales Agent or Travel Agent can book you on your Sailani’s If you are booking through Sailani’s General Sales Agent or your own Travel Agent, please make all payments to them and they will pay us on your behalf. There is no additional cost to you, so do take advantage of Sailani’s General Sales or Travel Agent’s professional advice and service.

TIME LIMIT

• We would be happy to hold seats on the Tour of your choice provisionally, on a time limit of 4 days (Subject to availability of seats on that tour). In order to secure your reservations on a definite basis, you would be required to complete the Booking Form and pay a deposit of INR ………………… per person (Adult/Child), towards the cost of your tour, within 4

BOOKING AND DEPOSIT

• You must complete and sign the official Sailani Booking Form enclosed in this brochure, which gives the Booking Conditions of the Please complete one booking Form per party. Along with the Booking Form, please enclose a non- refundable deposit interest free amount of INR per person (Adult/Child). This said deposit amount would be adjusted towards the cost of the tour.

All cheques must be made payable to Sailani Tours N Travels Limited.

Your Sailani Invoice is a written confirmation of your Tour.

TRAVEL DOCUMENTS

• It is your responsibility to hold valid Travel Documents such as Passports, Visas, confirmed air tickets to be able to travel on the Tour. The cost of processing your Travel Documents is not included in the Tour Price and you are required to pay for them separately and shall be responsible for any delay in procuring the travel documents and consequential loss whatsoever. It would be best to check with your Sailani’s General Sales Agent nearest to you for advice and information. Please ensure with them that your travel document will be processed in time for your departure.

TICKETING

• To participate on the tour, you must be in possession of confirmed tickets on flights and sectors the tour is scheduled to operate The details of internal flights and sectors are available with our General Sales Agent or Sales Officer. It is advisable that you purchase the tickets prior to your arrival. Please check with your travel agent for advice and necessary information.

BALANCE PAYMENT

• Balance payments towards the cost of your Tour and Booking Form must reach us at least 45 days prior to the departure of your

On payment of the balance amount in full you will receive your Final Sailani Invoice with an official Sailani seal. This Invoice will be valid for your Travel on the tour. Your Final documents can only be issued, upon receiving your balance payment & the Booking Form. There will be delay in issuing your final documents, unless Full Payments and the Booking Form is made in the stipulated time. Please ensure that full and final payment along with the Booking Form reach us 45 days prior to the departure of your Tour. If it does not, this would result in cancellation of your seat on the Tour. We will then be constrained to levy Cancellation Charges

SAILANI INVOICE

• Your Final Invoice entitles you to travel on the Tour, and must be presented by you to the Sailani Tour Manager/ Local Representative on the first day of the No services will be provided, if the Final Sailani Invoice is not in your possession.

ADDITIONAL BOOKINGS

• Pre / Post Tour Accommodation / Add on Package are available to you at special Please ensure that you request for the same, with your Travel Agent/General Sales Agent at the time of booking your Tour.

AMENDMENTS

• A transfer from one Tour to another will be treated as a cancellation from one Tour and a fresh booking on Therefore, Cancellation Charges will apply.

CANCELLATIONS

• If circumstances make you cancel your Tour, the cancellation must be intimated to us in As per this Booking Conditions of the Tour we are constrained to levy the following Cancellation Charges.

Payment Policy

Cancellation Policy

18% GST will be charged on cancellation charges.

• Sailani Tours N Travels Limited reserves the right to cancel any Tour prior to the departure, without assigning any In such situation we will book the passenger on a different tour date. Incase if the alternate tour date is not acceptable, we will refund all monies paid by you, but no compensation are payable. Sailani Tours N Travels

• Limited cannot take responsibility for any cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through Sailani Tours N Travels Limited. Third Party Service Provider would be applicable and in addition the Company shall have the right to claim service and communication charges.

REFUNDS

• Refunds (if any) for amendments and / or cancellations will be paid directly to you by Sailani Tours N Travels Limited /General Sale Agent through whom you have forwarded your payment to It would take a least 60 days to process refunds. There is no refund payable for any Unutilized Services (e.g. Meals, Entrance Fees, Suggested excurse ones, Hotels, Cruise etc).

• Certain itineraries and activities offered are adventurous in nature and require a reasonable level of physical fitness. Participants may encounter steep hiking, extended walking, or extreme weather conditions. By booking, the client acknowledges these physical demands and confirms they are in suitable health to participate safely.
• Participants are responsible for assessing their own capabilities; if any activity or ride is deemed too difficult, the participant should opt not to proceed for that particular activity/ attraction/ ride. The Company shall not be held responsible for any contingencies or health-related incidents arising from a participant’s choice to undertake these activities.